What is FRM?

FRM – Financial Relationship Management, helps businesses to manage the post transactional relationship with their customers.

FRM automates much of the workflow and most of the communications associated with bill presentment, payment, collection reminders, disputes and reconciliation, not only reducing costs and debtor days, but also improving the end customer experience.

FRM brings to the back-office what CRM has brought to the front-office.

FRM Diagram

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