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Reduced Billing Costs
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Customer Self-Help
%
Reduced Collection Effort
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Reduction in Debtor Days
e-Invoicing and e-Payment that drive cashflow
OfficeTorque’s interactive iBill+ will provide a one-touch experience for your clients, allowing them to quickly and easily process your invoice, arrange payment, query or download electronically direct to their AP system.
Enhance the online customer experience
Enhance your customer service and reduce cost to serve with an easy to use high function self-help Client Portal at a fraction of the cost it would take to build your own. Deliver a great customer experience with integrated ePayment options, Customer Query, Data Export and many other great functions.
Reduce the collections effort and get paid sooner
Significantly reduce the collections effort and costs by automating many of the manual customer follow up and dispute management processes. You can easily configure customised workflows and communications to suit a wide range of different customer profiles.
Convert 'promise to pay' into actual payments
When it’s time to follow up slow payers by phone, OfficeTorque FRM provides you with all the information and next step tools to escalate disputes, establish repayment plans, and most importantly capture payment authorisations to really drive up your “commit to pay” ratios.
Make it really easy for your customers to pay your invoice
OfficeTorque provides a seamless invoice payment experience allowing your customers to arrange payment directly from their iBill+ . They can Pay Now, Schedule a Payment or Pay by Instalment using Credit Card, paperless Direct Debit, PayPal or any other ePayment service you wish to use.